Last Updated: 5 July 2025

Summary Statement

We never sell or misuse your personal information. We only collect the minimum data necessary to operate our learning management system and deliver online education as a member benefit.

Your learning progress may be shared with:

Your employer (if relevant), and
The association or professional body that offers or accredits the training.

That’s it. We do not share your data for any other reason, and we do not use your information for marketing without your consent.

Nothing hidden. Nothing funny.

Why This Privacy Statement Exists

We are committed to protecting your personal information and complying with privacy laws in the regions where we operate, including:

The UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018
The Privacy Act 1988 (Australia)
The Privacy Act 2020 (New Zealand)

This policy explains what data we collect, why we collect it, how we use it, who we share it with, and what rights you have.

What Information We Collect

We only collect the personal information we need to provide access to online learning services and issue relevant qualifications. This may include:

Full name
Email address
Country or region
Job title or organisation (if applicable)
Course enrolment and completion data
Payment details (only if you are paying directly)

We do not collect unnecessary personal information.

How We Use Your Information

We use your data for the following purposes:

To register you for training
To provide access to course materials
To track course progress and generate completion records
To notify you about essential course information or updates
To provide support or answer your questions
To share your completion status with your employer and/or the association that provides or accredits the training (where applicable) or for education programs your assigned tutors or trainers.

All uses are grounded in lawful bases such as contractual necessity, legitimate interest, legal obligations, or your consent.

Who We Share Your Data With

We do not sell your data. We may share it with:

Your employer, if they enrolled you or require verification of your course progress
Relevant associations or accrediting bodies, for recognition of course completion or certification
Our trusted technology partners, who help us operate the learning platform securely

All third parties are required to protect your information and use it only for the specified purpose. No unrelated data sharing occurs.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data
Request correction or deletion
Restrict or object to certain data uses
Withdraw your consent (where applicable)
Lodge a complaint with your local privacy regulator

We will honour all legally valid requests and respond within the required timeframes. Contact us using the details below.

Age Restrictions

To use our services, you must be at least 18 years old. If you are under 18, you must have the consent of a parent or guardian. We do not knowingly collect personal information from anyone under 13 years of age.

Website and Learning Platform Terms

By using our website or learning platform, you agree to the following terms:

Use the site only for lawful, educational purposes
Keep your login details secure and do not share them
Do not copy, distribute, or reuse training content without permission
Understand that access may occasionally be unavailable due to maintenance or upgrades

We may update these terms or the privacy policy at any time. Continued use of the site indicates your acceptance of the most current version.

We may use cookies or similar technologies to enhance your experience, maintain secure login sessions, and track anonymous usage metrics. You can adjust your cookie settings through your browser.

Security

We take data security seriously. Our systems use SSL encryption, access controls, and secure hosting environments. While no system is 100% immune to threats, we maintain up-to-date security protocols and monitor our systems regularly.

If you have any concerns about your personal data or wish to exercise your privacy rights, please contact:

Privacy Officer
The Learning Hub
Email: support@funerallearninghub.com